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SMS reminders

Reduce no-shows with automatic SMS reminders

agend.pt sends confirmations, declines, and reminders so clients do not forget their booking.

Create a free page

No credit card required.

Operational messages, not disguised campaigns

Every SMS should have one clear job and only the information it needs. Avoid sensitive data: the message may appear on a phone's lock screen.

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Confirmation

Studio Aurora: your booking is confirmed for 24 Jul at 15:00. See the details in your confirmation link.

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Reminder

Studio Aurora reminder: we expect you tomorrow at 15:00. If plans change, use your booking link.

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Change

Studio Aurora suggested a new time: 25 Jul at 11:30. Open the link to accept or decline.

How SMS follows the booking

  1. 01

    Collect the customer's number

    The contact is captured in the booking request and validated before sending.

  2. 02

    The booking changes state

    Confirmations, declines, and reminders follow the current booking state in the dashboard.

  3. 03

    Measure no-shows, not sends

    Compare no-shows and cancellations before and after; the goal is not to use the quota but to protect time.

Included in Pro

The Pro plan includes 200 SMS per month for confirmations, declines, and reminders.

No manual work

Messages follow the booking status automatically.

Built for services

Works for teams, per-staff schedules, and services with different durations.

Need help with timing and wording?

See five SMS templates, when to send each message, and how to measure whether reminders are actually reducing no-shows.

Read the SMS guide

Why it helps

  • Fewer forgotten appointments

    Busy clients receive a reminder before the booking.

  • Less WhatsApp admin

    Confirmation and reminder messages no longer depend on manual sending.

  • More predictability

    Your team can see who is coming and which slots still need attention.

Frequently asked questions

Are SMS reminders included in the free plan?

No. SMS reminders are part of the Pro plan, which includes a monthly quota.

Are there automatic emails too?

Yes. agend.pt sends automatic emails across the main booking flows.

Do SMS reminders replace deposits?

No. Reminders reduce forgetfulness; deposits help when you need financial commitment.

Start protecting your schedule

Create a free page and upgrade when you want to activate SMS.